- All city buildings are closed to the public until further notice.
- We have two drop boxes available at City Hall by the drive-thru window and South of entrance.
-Effective immediately Quail Creek Golf Club and the Mike Ford Tennis Center are closed until further notice for the health and safety of residents and guests. Sidewalks are open for walking.
- Phone 251-928- 2136 for additional assistance. We are accepting payments by phone during the pandemic.
- You can pick up forms/documents for business license, new utility service or termination of service outside.
- RESOLUTION NO. 3676-209 -- BE IT RESOLVED BY THE GOVERNING BODY OF THE CITY OF FAIRHOPE, ALABAMA,
That the City Council hereby authorizes the closing of the following parks and other public places:
1. Parks with playgrounds
2. Dog Park
3. City Pier and North Beach area
Public property to be limited to 10 people or less.
Said closures are to protect the health, safety, and welfare of the citizens of Fairhope due to the ongoing Coronavirus Pandemic. Said public areas shall be closed until further notice.
Adopted on this 23rd day of March, 2020
- Municipal court has canceled all sessions until May 5, 2020.
- The Fairhope Arts & Crafts Festival has been canceled for 2020.
- The Easter Bunny at the Welcome Center has been canceled for 2020.
- The start of the Fairhope Farmers Market has been postponed until further notice.
- The City of Fairhope volunteer dinner, originally set for April 16th, has been postponed until further notice.
- To get notifications from the City of Fairhope, please sign up at www.FairhopeAL.gov/Everbridge
- Credit card payments for city services will be accepted over the phone during this time.
- Customer service numbers at the City include:
- City Hall, 251-928-2136
- Public Works and Public Utilities, 251-928-8003
- Please visit https://www.youtube.com/user/cityoffairhope to view all public meetings that may occur during this time.
- Residents may also use the Facebook’s direct-messaging app to contact the City of Fairhope.
- Our Facebook page is available here: https://www.facebook.com/CityofFairhope/
- All city facilities have WiFi available with no password; this can be utilized outside of the facility as well during this time of closures.
- The 2020 Census is live and available online at www.2020Census.gov. Please complete your Census so we can all be counted!
- For information specific to COVID-10 as it relates to Fairhope, please email email@example.com
- If you are experiencing symptoms of COVID-19, please call your physician. Do not go to the hospital. If you do not have a healthcare provider, please call 1-888-264-2256; in the event the line is busy, please try to call again: www.alabamapublichealth.gov/infectiousdiseases/cov-testing.html
- Thomas Hospital has restricted all visitors.
- The City of Fairhope encourages all residents to continue to buy local whenever possible, including through gift certificates and gift cards that can be used at a later date.
- Utilities Employees will not enter a customer’s home for reasons other than a carbon monoxide check, natural gas leak check or other emergency. Customers will be asked a few high-level health questions to ensure our employees use the appropriate personal protective equipment before entering customers’ homes or businesses for service calls.
Effectively immediately, Fairhope will suspend the normal practice of disconnecting utility services for nonpayment. However, customers will be responsible for the full bill amount accrued until payment is made. This change in the collection process will remain in effect until further notice
- Fairhope asks that you not flush anything other than toilet paper as other materials. Even items labeled as “disposable” or “flushable” can clog both your sewer service line as well as Fairhope’s collection mains. Please dispose of any wipes, diapers, swabs, pads, paper towels, facial tissue, bio-pads and feminine hygiene products in the trash.
- The COVID-19 virus has no impact on the quality or safety of Fairhope’s drinking water. Our water treatment and disinfection process removes or inactivates viruses of this type. Visit https://www.cdc.gov/coronavirus/2019-ncov/php/water.html for more information.
- We are not going to disconnect your utilities for late payment
- Late notices will not be sent for the next 2 billing cycles with no penalty
- Credit card payments will be accepted by phone.
Utility service scam alert:
FPU has been made aware of scams in our area affecting customers of other utilities. We are not aware of any direct scams to our customers however if you suspect someone is attempting to scam you please contact the Utility at 251-928-8003. These scams typically involve phone calls from someone claiming to be from the local utility requesting immediate payment on their account. In some instances, scammers have altered a customer’s caller ID to falsely read the local utility company. These scams are increasing during the COVID-19 pandemic.
- Customers are always encouraged to call FPU Directly at 251-928-8003 if they have any questions about the authenticity of a call.
- The City of Fairhope is keenly aware of the hit that businesses will be taking as a result of COVID-19. We are working to put together a comprehensive and inclusive list of businesses in the City that we can utilize after the crisis concludes as we help our local business community bounce back. Please fill out your business information here. We will be included on future information regarding a citywide investment in business promotion (PR, advertising, collateral, a wide-ranging media strategy along with collaborative efforts) to help businesses recoup from this pandemic. www.fairhopeal.gov/fhlocal
- Eastern Shore Chamber Resource Page http://www.eschamber.com/blog/Coronavirus-(COVID-19)-Resources
- In this time of temporary closures throughout the City, the James P. Nix Center, in cooperation with city leaders, will continue to serve the community through the City’s existing Neighborhood Bridges network.
Nix Center members as well as others can email Ari.Tillman@FairhopeAL.gov with needs that will then be posted on https://www.neighborhoodbridges.org/community/fairhope-al. This is an effort to connect seniors with citizens able to meet those needs by bridging kindness in our community.
Neighborhood Bridges Fairhope was started in December 2019. The online platform offers residents an easy opportunity to fill unmet needs with the kindness that abounds in the community. Needs are posted by trusted advocates within the community and published on www.neighborhoodbridges.org/community/fairhope-al. Interested citizens can claim and fill those needs and drop off at a local drop-off location. The filled needs will then be distributed. Residents can subscribe to the newsletter at the website to be notified of needs as they are posted.