City of Fairhope, AL

With Fairhope311, City information and services are just a few clicks away.

This app allows you to submit general questions and non-emergency service requests – all from the convenience of your smartphone.

The Submit Service Request feature allows citizens to easily inform the City of important issues such as bulky item pickup, pothole repair, property maintenance issues, missed trash collection, and animal control issues. The service provides citizens with an easy way to report a service request to City staff for action and resolution. The app allows you to pinpoint the issue location, attach photos from your mobile device, and receive automatic notifications of status updates as your requests are handled. Fairhope311 links our residents with the services and information they need to enjoy their community and stay connected with local government.

The following link will direct you to the relevant codified ordinance in the Municode System.

Electricity Rates

For power outages, call 251-928-8003.

If there is a large power outage, and the phone lines are tied up, be aware that we probably know about the problem in your neighborhood and are already working on it. Emergency service is available 24 hours a day, seven days a week.

Smart Savings & Energy Tips

Whether you rent or own your home, small changes can make a big difference in energy efficiency and lower your utility bills. Check out this link to show you how!

Fairhope Public Utilities' Energy Provider, Energy Southeast, Awards Annual Scholarships 

Energy Southeast provides $2,500 annually to students in our service area to support their higher education endeavors in Alabama. This year, Energy Southeast awarded $80,000 in scholarships to 32 students across the state. Since 1992 Energy Southeast has awarded over $3.5 million in scholarships.

The application period for the 2026 Energy Southeast Scholarship Program is NOW OPEN. Applications are available here and more information can be found at the Energy Southeast webpage here. 

With Fairhope311, City information and services are just a few clicks away.

This app allows you to submit general questions and non-emergency service requests – all from the convenience of your smartphone.

The Submit Service Request feature allows citizens to easily inform the City of important issues such as bulky item pickup, pothole repair, property maintenance issues, missed trash collection, and animal control issues. The service provides citizens with an easy way to report a service request to City staff for action and resolution. The app allows you to pinpoint the issue location, attach photos from your mobile device, and receive automatic notifications of status updates as your requests are handled. Fairhope311 links our residents with the services and information they need to enjoy their community and stay connected with local government.

46 KV Project Will Provide a More Reliable Circuit Loop for Fairhope

Fairhope Public Utilities Electric Department is enhancing the existing electrical infrastructure by adding the 46 KV Transmission Line. We will add new transmission and distribution lines, thereby supporting the utility services and providing redundancy in the event of an outage. For any questions regarding outages while our Electric team works to install these upgrades, call 251.928.8003. Follow along on social media for behind the scenes updates!