You can now open a ticket with us though our Fairhope 311 ticket system.
Mike Allison, Operations Director
The City of Fairhope is fortunate to own its utilities, including electric, natural gas, water and sewer. This arrangement dates from the town’s earliest days when Fairhope was one of the first towns in the region to offer public water. Services expanded when the town began providing electricity in the 1940s and natural gas in 1950.
Today, these city departments serve more than 20,000 customers, not only in Fairhope, but from Bay Minette to Fish River. The City of Fairhope is committed to providing quality utility services to its residents and beyond. By owning our own utilities, we are able to keep costs low, provide necessary safeguards to protect the environment, and react quickly and efficiently to customer needs.
To establish utilities service with the City of Fairhope, please visit our 311 online portal
- Direct Payment Authorization Form [PDF] Online Form
- Ask us a Question About Billing
- Report an Issue
- Request For Water Leak Adjustment [PDF] Online Form
- Pay Your Utility Bill Online
- Residential meter deposit form [PDF] Online Form