Emergency Alert & Community Notification Program

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The City of Fairhope has upgraded its Emergency Alert & Community Notification Program, Everbridge, so that citizens can report the following issues using the Citizen Request Tracker:
 
  • Street Light Issue
  • Trash/Recycle/Garbage
  • Animal Control
  • City Facility/Restroom
  • Vandalism
  • Roadway/Sidewalk Hazard
  • Stormwater
 
This feature allows citizens to easily and swiftly communicate with the City of Fairhope in a few simple steps.
 
Step 1 – Download the Everbridge app to your smartphone and login to your account. If you don’t have an Everbridge account you can create an account by visiting:  http://www.fairhopeal.gov/everbridge
 
Step 2– Click on the Menu button on the top right of your screen and select report.  
 
Step 3 - Choose a category and enter the details of the issue that you would like to report.
 
Step 4 – Click send on the top right when complete. The app also allows you to include a photo and share the location if you choose to do so.
 
These messages will be directed to the appropriate department to address the issue.